Alphonso is committed to achieve the Customer Satisfaction by maintaining required Quality Parameters through an effective process of continuous improvement within the framework of the company’s Quality Objectives. The company ensures communication and implementation of Quality policy at all levels by reviewing its continuing suitability.

 Objectives;

      1.      To meet customers and users expectations by reducing the complaints   

         to at least 3%

2.      To meet legal and regulatory requirements at international level.

3.      To keep company rejection below 15%.

      4.      To monitor and maintain the supplier’s performance within a range of

               90–100%

 Chief Executive Officer